SHIPPING & TRACKING

You can check the status of your order in the “Order History” tab of your Account. Additionally, once your order ships, you will receive a confirmation email with shipping details and a tracking number. By clicking the tracking number in the email, you can track your order and see the estimated arrival date.

We aim to have orders received by 2:00 pm EST processed to be packed and shipped the same day the order is placed. Any orders received after 2:00 pm EST will be processed on the next business day. Once we have shipped your order, we will send you an email with shipping details and a tracking number. Follow the link in the email to track your order and check the estimated arrival date.

• US orders will typically be delivered within 3-7 business days
• UK and Canada orders will typically be delivered within 6-14 business days

We do our best to estimate delivery time accurately. However, all delivery timelines are estimates and are subject to change. Holiday processing and shipping time may vary.

For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your shipping confirmation email.

Additionally, some items sold by SpoiledChild require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipping for these items is dictated by these regulations and therefore the shipment of some products to certain locations may not be possible.

We cannot deliver to APO/FPO/DPO or PO boxes at this time.

We offer standard shipping for all US orders. Orders will be delivered within 3-7 business days (estimated).

We offer shipping via Asendia for all Canadian orders. Orders will be delivered within 6-14 business days (estimated).

No, but please make sure your shipping address is a secure location.

We hope this never happens! If your package is lost or stolen, please contact us and we will work to resolve the issue. If your package is marked as delivered by the courier and you did not receive your product, please contact the courier to see where they left it or if there was an issue delivering your product. Orders that are marked as delivered are eligible for replacement but not for refund.